Great Client Referral

Hi,
We received a great referral letter from one of our clients and he gave me permission to post it to the blog. Rather than blater on about it...here it is...

To whom it may concern,

Please allow me a brief introduction, I am Ken Klispie, Founder of 5ize Inc, formerly the COO of Disaboom, an online Social Network for people living with or affected by physical disability. While COO at Disaboom I retained the services of the Thunderbolt Group for all online display, email and pay per click advertising.

Thunderbolt began running campaigns for Disaboom September of 2007. Thunderbolt is an exceptionally talented group of marketers. Their combined insight, experience and agility enabled Disaboom to manage traffic, conversions and budgets with a high degree of control. Thunderbolt was extremely responsive to changes we requested, typically implementing same day. I found Thunderbolt simply took responsibility for any piece of the puzzle that was not working, often I would receive emails or phone calls at night or weekends letting me know about site issues, or new malfunctioning ad units delivered to them. Thunderbolt would work with vendors, publishers, creative agencies and developers to resolve problems quickly and efficiently. Thunderbolt also connected our executive management with industry leaders to discuss strategic and tactical goals, extending our knowledgebase. When our sales organization began selling inventory on Disaboom, Thunderbolt connected us with iMedia, the source where advertisers and publishers do business.

I was able to communicate business objectives such as impression guarantees offered to our publishers, registration goals for the community and specific sponsorship goals we needed to achieve, including budget, and Thunderbolt delivered. The quality of traffic and portfolio of sources enabled Disaboom to continually reduce costs, increase quality and meet objectives.

I highly recommend Thunderbolt to anyone seeking an agency who delivers results based upon business drivers. These folks go well beyond clicks and bounce rate. They know how online gets done.

Sincerely,

Ken Klispie